Responsible Gaming
Our Commitment to Responsible Gaming
At Taste of Africa Surrey, we are committed to promoting responsible gaming practices. Sports betting should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
Sports betting in Canada is restricted to individuals who are 18 years of age or older (19+ in some provinces). We take age verification seriously and verify the identity and age of all users before allowing them to place bets. If you are under the legal gambling age in your province, you must not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by betting more money to recover what you've lost
- Hiding gambling activities or lying to friends and family about your betting
- Gambling with money needed for essentials (rent, food, bills, medication)
- Spending more time and money on gambling than intended
- Feeling anxious or irritable when not gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling activities
- Failed attempts to cut back or stop gambling
- Using gambling as an escape from stress, anxiety, or depression
- Gambling more frequently or with larger amounts to achieve the same excitement
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific period
- Betting Limits: Control the maximum stake per bet
- Reality Checks: Receive regular reminders of how long you've been gambling and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Account Cooling-Off: Take a break from gambling for a set period
To access these tools, log into your account or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Phone: 1-800-522-4700
Provides education, research, and support for problem gambling in Ontario and across Canada. - Gambling Awareness Ontario
Website: www.gambleaware.ca - Gamblers Anonymous
Website: www.gamblersanonymous.org
Free peer support meetings across Canada.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Confidential support and referrals to treatment services.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Provides free support, information, and counseling for problem gambling. - GamStop
Website: www.gamstop.co.uk
UK's national self-exclusion scheme for online gambling.
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counseling service for problem gambling.
International
- Council on Compulsive Gambling
Directory of resources worldwide for problem gambling support.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Remember:
- Gambling problems are treatable
- Support is confidential and free
- It's never too late to ask for help
- Friends and family can also seek support from these organizations
Your well-being is our priority. Please reach out to any of the organizations listed above, or contact our customer support team to access self-help tools and resources.
Contact Our Support Team
If you need assistance with responsible gaming tools or have concerns about your gambling, our support team is available to help. Contact us for confidential assistance.